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How-To Guides

Practical answers for choosing, upgrading, or taking over a security system on Long Island — plus quick reference steps for common equipment tasks.

Device Setup & Troubleshooting

Quick reference steps for common equipment tasks.

Honeywell Alarm System — Wireless Sensor Battery Replacement

1. Determine the battery. Every wireless door and window sensor uses some type of battery. Most Honeywell door and window sensors use a CR2032 lithium coin cell, a CR123A lithium battery, or AAA/AA batteries. Confirm the type before purchasing a replacement.

2. Remove the back cover. Many Honeywell sensors require a flathead screwdriver pushed into a slot to release a tab, allowing the back cover to be gently pulled off. Never force or pry it — check the instruction manual for your specific sensor.

3. Replace the battery. Gently pop out the old battery and insert the new one, making sure the positive (+) and negative (−) ends face the correct direction.

4. Reapply the back cover. It should snap securely into place.

5. Reset the panel sensor. At the keypad, enter your user code, then press 1 (Off) twice to clear the sensor fault.

Setting Up Sonos Speakers on an eero Wi-Fi Network

Before you start: Place your speaker(s) in the desired location and connect to power. For wireless setups, do not connect an ethernet cable to any Sonos device. Download the Sonos app for iOS or Android — it will guide you through setup.

Recommended setup: For the simplest, most reliable performance, eero and Sonos recommend connecting speakers over Wi-Fi to your eero network rather than plugging any speaker into an eero via ethernet.

Setting up a new Sonos system:

  • Open the Sonos app and tap Set Up a New System, then create or sign in to your Sonos account.
  • On the Auto Discovery screen, allow Location and Bluetooth access so the app can find your Sonos products.
  • Tap Add on the popup showing your product (or Continue > Set Up Products if using the Sonos S1 Controller).
  • Touch your Sonos device to the speaker in the indicated location — you'll hear a chime when paired.
  • Enter your eero network's Wi-Fi password when prompted, then select the room name for the speaker.
  • Install any available update, then tap Done.

Adding a speaker to an existing system:

  • Power on the new speaker in the room you'd like it in, then open the Sonos app.
  • The app will automatically detect the new device — tap Add. Your saved Wi-Fi password carries over automatically.
  • From an already-set-up system, you can also go to Settings > System > Add Product.

Having trouble connecting a new Sonos speaker? Check Sonos's troubleshooting guide, or refer to eero's recommended network configuration for Sonos.

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