Your system should keep working for years. We monitor it, maintain it, update it and fix it, with the same local team that installed it.
Step 3
UL Listed monitoring for burglar, fire, CO, water and gas signals around the clock.
Scheduled checks that catch weak batteries, failing sensors and camera issues early.
When something is wrong, we diagnose it and fix it, remotely or on site.
Keeping panels, cameras and recorders current and secure.
Many issues are solved over a remote session, with no truck roll needed.
Add cameras, doors, sensors or smart features when your needs change.
FAQs
Routine maintenance and inspections, troubleshooting and repair, software and firmware updates, upgrades, and remote and on-site help from the team that installed your system.
Yes. RedLine VIP includes full maintenance coverage with monitoring, and RedLine Care and Care Plus are service contracts (labor only, or parts and labor). See Service Plans.
Call 516-889-3600, email Support@cwcsny.com, or start a remote support session from our Support Center.
In many cases, yes. Call us to check your equipment.
Call, email or start a remote session. We pick up the phone.
