An alarm that no one hears doesn't protect anyone.
CWC Security partners with Metrodial, a UL Listed central station built to the strictest industry standards and awarded 5-Diamond Certification by the Central Station Alarm Association — the highest recognition in the monitoring industry. Fire, burglary, personal, and environmental emergencies are watched, verified, and dispatched around the clock.
Continuously staffed, UL Listed monitoring for fire, burglary, and life-safety emergencies — nationwide and in the Caribbean.
Metrodial's DICE automation system delivers among the fastest, most accurate dispatch response in the industry.
Arm, disarm, and check in on alarms, door locks, thermostats, lighting, and CCTV cameras from anywhere.
Every signal path, covered.
Metrodial monitors the newest and most reliable transmission formats available, so your system stays connected no matter how it's built.
Built to meet the strictest industry standards.
Metrodial's facilities were constructed to meet UL specifications for Central Station Monitoring, and CWC Security is NYC Fire approved to monitor fire alarm systems throughout all five boroughs.
UL 2050 — National Industrial Security Systems Monitoring
UL CPVX — Central Station Burglary Alarm Systems
CVSG-UL — Mercantile Burglary Alarm Systems
UUFX — Protective Signaling Services
NYC Fire Approved — All Five Boroughs
CSAA 5-Diamond Certified Central Station
Metrodial — the New York metro area's premiere central station.
Metrodial continues to invest in the DICE automation system to deliver the fastest possible response to any alarm condition, with Nationwide toll-free lines monitoring premises throughout the United States and Caribbean. Through Metrolink, accounts stay accessible online in real time — with comprehensive open and close reporting so you always know who's coming and going.
Installed, connected, and watching 24/7.
CWC Security designs and installs your alarm system, matched to your property's signal path and equipment.
Your system connects to Metrodial's UL Listed, CSAA 5-Diamond central station for continuous monitoring.
The moment an alarm signal is received, it's verified and dispatched — with among the fastest response times in the industry.
Pair monitoring with the rest of our security line.
Central station monitoring is the backbone of every system we install — explore the equipment it protects.
Full alarm system design, installation, and monitored protection.
UL Listed fire monitoring, NYC FDNY approved for commercial and residential.
Remote video monitoring integrated with your alarm and Total Connect access.
Get 24-hour UL Listed monitoring you can count on.
Contact us to connect your system to Metrodial's central station. Serving Nassau & Suffolk County since 2012.
Have questions about alarm monitoring?
Talk to a local Long Island security team — free consultation, no obligation.