For Multi-Site Property Managers

Replacing Hikvision Across 12 Properties: What Property Managers Should Know

A property management company with about 12 sites hired CWC Security to remove its Hikvision cameras and move every property onto one UniFi system for network, video, storage and door access. The project comes down to one question: when a claim lands on your desk, can you find the right video and prove you kept it?

Is Hikvision illegal to use?

Not for most private owners. Section 889 of the NDAA bars federal agencies and contractors from using Hikvision, and federal grant money cannot buy it. In 2026, the FCC tightened import and marketing limits for certain uses, while confirming that cameras already purchased can stay in use.

So replacing them is a risk decision. If any property touches a federal contract, grant or loan, ask your attorney. Security matters too: CISA lists a Hikvision flaw as actively exploited, and every camera has to be patched to close it.

The bigger risk is losing the video

New York courts can penalize an owner for losing video, even by accident. In a September 2026 case, a condo's stairway cameras kept three weeks of footage. After a fall, the only copy saved was a superintendent's 67-second phone recording, and it missed the fall. The court directed that the jury be told it may hold the missing video against the owner.

Cameras do not stop lawsuits. They help when the right footage is saved the right way:

  • Act the same day. An injury, incident report, insurer notice or attorney letter should start a hold.
  • Save more than the fall. Keep every camera covering the area, before and after. In a storm, keep the whole storm and cleanup.
  • Export the original. Never film the monitor with a phone.
  • Track it. Log who saved what and when, and store it where it cannot be overwritten.

What the new system includes

  • Network: UniFi gateways, switches and Wi-Fi, with video, doors and staff on separate segments.
  • Cameras: UniFi Protect cameras, each model checked for NDAA status.
  • Storage: RAID-protected recording at each site, with a separate archive for saved incidents.
  • Door access: Card, mobile and PIN entry, with door events tied to nearby video.
  • AI search: Staff type plain phrases instead of scrubbing through hours of footage.

What AI search can and cannot do

Staff can search phrases like "pickup truck with plow" or "person carrying package." It finds people and vehicles. It does not reliably find ice or spills, so a person still reviews the full recording.

Proof for grounds maintenance

Video shows when snow crews, landscapers and trash haulers actually came, so you can compare visits against invoices. Vendors can get door or gate access limited to scheduled times. Keep written logs too, because video can show a crew on site without showing how much salt went down.

Privacy comes first

Microphones stay off because New York has strict eavesdropping laws. Cameras stay out of restrooms, locker rooms and apartments. Facial recognition stays off at residential properties.

General information as of November 2026, not legal advice. Ask your attorney and insurer to review any retention policy.

Managing properties in Nassau or Suffolk?

CWC Security can review your current cameras, retention settings and evidence process, site by site.