Serving our community since 2012
Retail shrink comes from shoplifting, employee theft, and process errors. Modern CCTV reduces loss by deterring crime, capturing clear evidence, and accelerating investigations—while improving daily operations. Here’s how to get the most from your system.
Visible Deterrence
- Prominent cameras & monitors at entrances signal active surveillance and reduce opportunistic theft.
- Public view monitors near POS or doors show live video, reminding customers they’re on camera.
- Clear signage about CCTV and prosecution policy increases perceived risk.
Strategic Coverage & Image Quality
Good placement matters more than camera count. Cover the full customer path and key assets with the right lenses and lighting.
- Entrances/Exits & POS for face and transaction views.
- High-shrink aisles (health/beauty, liquor, electronics) with close-ups.
- Fitting room corridors and stock/receiving areas for concealment and backdoor theft.
- Resolution & WDR tuned for ID-quality images in bright doors and low light.
- Retention planning (30–90+ days) with reliable storage and smart motion recording.
POS Integration & Exception-Based Review
Linking your point-of-sale to CCTV adds context to every transaction, speeding up investigations and reducing internal theft.
- Data overlay shows items, totals, cashier IDs on the video.
- Exception reports (voids, no-sales, returns, discounts) jump directly to matching video clips.
- Audits & training use real examples to coach proper POS procedures.
AI Video Analytics
Analytics separate noise from risk so teams act faster.
- People/vehicle detection and line-crossing alerts at exits and receiving doors.
- Loitering alerts in high-value aisles or near store entrances.
- Occupancy/heatmaps inform staffing and merchandising while highlighting unusual patterns.
Operational Benefits
- Faster incident response with mobile access for managers and remote support for multi-store operators.
- Safety & liability: document slip-and-fall claims and after-hours access.
- Process improvement: verify deliveries, curbside pickup, and closing procedures.
Policies, Signage & Compliance
- Camera policy with who can review footage, how long it’s kept, and how incidents are escalated.
- Employee training on deterrence behaviors (greeting, zoning) and reporting.
- Privacy & legal: avoid sensitive areas, post signage, and comply with local regulations and union guidelines.
Cut Shrink with a Retail CCTV Plan
CWC Security designs and installs retail-ready camera systems with POS integration, analytics, and remote monitoring for single stores and chains. We’ll map coverage, set retention, and train your team.
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Frequently Asked Questions
Where should retail cameras be placed?
At minimum: entrances/exits, POS, high-shrink aisles, receiving, and sales floor overviews. Add close-ups for high-value cases and fitting room corridors.
How long should retailers keep video?
30–90 days is common. Higher-risk sites may keep 120+ days. We’ll size storage based on resolution, hours, and motion activity.
What is POS integration?
Transaction data appears on the video, and exception reports link to the exact clip—making internal theft investigations much faster.
Next Steps
- Identify high-shrink categories and times.
- Audit current coverage for blind spots and image quality.
- Plan POS integration and retention policy with CWC Security.