CWC Security Automation Support Plan

We now offers a clould-based support for maintaining and serving audio-video, network equipment  and remote reboot of equipment.

OvrC's Cloud-based platform enabling CWC Security to provide customer service and tech support. 

Proactive: Monitor Network , We can alert client to internet speed or outage , Managing Firmware Update to system equipment.

Remote Service: We can  remotely login to update software and diagnoise equipment to save service call to home or business.

Personalized Mobile App: We can custom mobile app to your device need and wants. So can reboot devices , turn devices on/off and allow client to resolve issue.

It’s also the most powerful and most deployed remote management solution in the industry. It’s the platform pros trust to manage over 1.5 million devices in homes and businesses around the world and offers the largest ecosystem of connected devices, including over 260+ SnapAV and third-party devices that pros use in jobs every day. From setup to support, OvrC empowers you to install, monitor, and troubleshoot connected devices remotely, helping you deliver world-class support from anywhere.

New Design for Faster and Easier Navigation

With faster page loads and simplified navigation, the new OvrC speeds up your response time, making it easy to impress your clients with proactive service. Updated elements include:

· 2x faster load times
· Optimized layouts reduce clicks and scrolling
· New dashboard view provides important info at a glance
· Dynamic interface adjusts to fit your screen
· Modern, clean design

Improved Functionality and Features

Engineered for performance, OvrC keeps everything organized and running smoothly to help you solve problems fast and improve business efficiency. New features include:

· View the last known state of devices that fall offline
· Improved search through map view (search by address, location, customer)
· Thorough speed test graph and data
· Data tables are sortable by columns
· Total device count shown by site

New, Full-Featured Mobile App

The new mobile app is now as powerful as the desktop version, allowing you to support your customers from wherever you are. The mobile app is available for download on the Apple App Store or Google Play Store. Key mobile upgrades include:

· Create/edit customers, locations, and devices, and view a map of all customer sites
· Configure site and device settings, such as SSIDs/passwords, DHCP reservations, and more
· Auto-reboot capabilities and reboot scheduling on WattBox products
· Create OvrC Home macros
· Configure guest networks and view network speed graphs

Our New Remote Management Platform for the Future

We’re proud to introduce our most significant update to OvrC ever. Using your feedback, we’ve added hundreds of enhancements to make remote management faster and more reliable than ever before.

New Design for Faster and Easier Navigation

With faster page loads and simplified navigation, the new OvrC speeds up your response time, making it easy to impress your clients with proactive service. Updated elements include:

• 2x faster load times

• Optimized layouts reduce clicks and scrolling

• New dashboard view provides important info at a glance

• Dynamic interface adjusts to fit your screen

• Modern, clean design

Improved Functionality and Features

Engineered for performance, OvrC keeps everything organized and running smoothly to help you solve problems fast and improve business efficiency. New features include:

• View the last known state of devices that fall offline

• Improved search through map view (search by address, location, customer)

• Thorough speed test graph and data

• Data tables are sortable by columns

• Total device count shown by site

New Full-Featured Mobile App

The dealer mobile app is now as powerful as the desktop version, allowing you to support your customers from wherever you are.

The mobile app is available for download on the Apple App Store or Google Play Store. Key mobile upgrades include:

• Create/edit customers, locations, and devices, and view a map of all customer sites

• Configure site and device settings, such as SSIDs/passwords, DHCP reservations, and more

• Auto-reboot capabilities and reboot scheduling on WattBox products

• Create OvrC Home macros

• Configure guest networks and view network speed graphs

Our Service is offered on monthly support service .